Attention! Racesquare and The Official Formula 1 Racing Centre have merged!

This allows us to offer visitors the same unique race experience in all of our locations.

The Official F1 Racing Centre is now called Racesquare Utrecht. Join the battle and book your race here in Utrecht or any of our other locations.

Privacy Policy Racesquare Holding BV

PERSONAL DATA: WHAT IS IT?

Personal data relates to a living individual who can be identified from that data. Identification can be made by the information alone or in combination with other information held or likely to come into the possession of the controller. The processing of personal data is governed by the General Data Protection Regulation (“GDPR”).

WHO ARE WE?

Racesquare Holding B.V.
Chamber of Commerce (KvK) number: 860617269
Zonnebaan 45
3542 EB Utrecht, The Netherlands

Racesquare Holding B.V. is the overarching data controller for all activities of its affiliated companies, including:
– Racesquare Netherlands B.V.
– Racesquare Utrecht B.V.
– Racesquare Circuit Zandvoort B.V.
– Circuit Park Zandvoort Beheer B.V.
– Racesquare Rotterdam B.V.
– Glowgolf de Kuip B.V.
– Glowgolf Eindhoven B.V.
– Funsterdam Leisure B.V.
– Racesquare Zwolle B.V.
– Racesquare Kerkrade B.V.

HOW DO WE PROCESS PERSONAL DATA?

Racesquare Holding BV complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure; and by ensuring that appropriate technical measures are in place.

PROCESSORS

We work with third parties that process personal data solely on our behalf. Data Processing Agreements are in place with these processors. This includes:

Hoppinger: IT partner for technical management and development

Salesforce: CRM platform for customer and relationship management

Vivenu: booking and ticketing platform

Exact: accounting and administration system

AWS & Azure: cloud hosting and infrastructure

TAGGRS: serverside tracking & hosting

Adyen: payment provider (insofar as processing takes place for payment transactions on our behalf)

INDEPENDENT CONTROLLERS

We also share personal data with third parties that independently determine the purposes and means of processing. They act under their own responsibility, often based on the consent you provide (for example via the cookie banner). This includes:

Meta (Facebook & Instagram): advertising and analytics platform

Google (Analytics & Ads): advertising and analytics platform

LinkedIn: advertising and analytics platform

TikTok: advertising and analytics platform

Microsoft Advertising: advertising and analytics platform

Adyen: payment provider (insofar as it processes data for statutory obligations such as fraud prevention and anti-money laundering checks)

PURPOSES OF PROCESSING

We process personal data only for specific purposes, including:
– Issuing tickets for participation at our locations
– Communicating about special offers, events, and news
– Sending prizes or merchandise
– Providing personalized suggestions based on interests
– Displaying (race) names on screens and scoreboards
– Informing you by phone about last-minute booking changes

At a minimum we request: first name, last name, date of birth, address, email address and phone number. Additional data may be collected via actions or purchases (for example payment details or clothing size).

RETENTION PERIOD

Racesquare Holding BV will not retain personal data longer than necessary. We apply a retention period of 24 months after the last contact, unless statutory requirements oblige a longer retention period.

ANALYTICS AND SOCIAL MEDIA

We use advertising and analytics platforms (including Meta, Google, LinkedIn, TikTok, and Microsoft) to gain insights into website usage and to provide personalized content and advertising.

When sharing on social media, visitors themselves choose to provide data to those platforms. Racesquare Holding BV has no control over this.

DATA SUBJECT RIGHTS

You have the right to access, correct or delete your personal data. You may also object to processing or request data portability.

For these rights, please contact us via gdpr@racesquare.nl.

You can unsubscribe from newsletters at any time via the link in the email.

CHANGES TO THIS PRIVACY STATEMENT

Data protection rules may change. Racesquare Holding BV reserves the right to amend this statement. Please check regularly for the latest version.

Complaints can be filed with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/voorbeeldbrieven-privacyrechten